Terms & Conditions


 

GENERAL AND CONTRACTUAL CONDITIONS OF ONLINE SALES

The Buyer, from the moment he/she accesses and uses www.collaninecolorate.it, agrees to abide by the terms and conditions contained in this contract. Therefore, the Buyer is urged to carefully review this document before proceeding with the purchase.

ARTICLE 1 SUPPLIER IDENTIFICATION

The goods covered by these general conditions are offered for sale by Collanine Colorate – LOGI SNC Piazza Giuseppe grandi 4
20135 Milan VAT ID 13105450969, hereinafter referred to as “Supplier” and owner of the website www.collaninecolorate.it

ARTICLE 2 DEFINITIONS

The term “online sales contract” means the contract of purchase and sale relating to the Supplier’s tangible movable property, entered into between the Supplier and the Buyer within the framework of a distance selling system through telematic means, organized by the Supplier.

The term “Purchaser” means the natural person who makes the purchase referred to in this contract, for purposes not related to the business or professional activity, if any.

The term “Supplier” means the entity named in the epigraph or the entity conducting the online sale in the manner set forth in this contract.

ART. 3 OBJECT.

The object of this contract is the purchase and sale of clothing items, accessories, furniture items, etc., chosen by the Buyer through telematic selection on the website www.collaninecolorate.it, in the manner and varieties proposed by the Supplier. The offer and sale on the Site of the Products constitute a distance contract governed by Articles 49 et seq. of Legislative Decree September 6, 2005, no. 206 (“Consumer Code”) and by Legislative Decree April 9, 2003, no. 70, containing the regulation of electronic commerce.

The Supplier guarantees that products equal to those listed and described on the site will be delivered. Manufacturer’s responsibility applies to all products sold. Images on the site are included to facilitate product recognition; due to variations in packaging by the manufacturer, photos may not accurately reflect the appearance of the delivered product.

ARTICLE 4 NEWSLETTER AND COMMUNICATIONS

If the user wishes to receive, by e-mail, the newsletter of the site www.collaninecolorate.it, or communications relating to announcements on a given date on the same portal, he must expressly authorize the sending of e-mail by the site, as well as has the burden of authorizing the processing of his data.

ARTICLE 5 SUSPENSION OF SERVICE AND TERMINATION

Access to services at www.collaninecolorate.it, may be suspended, restricted or discontinued at any time. The site reserves the right to block access to any material and/or remove any material that, in the reasonable and unquestionable judgment of the owner of the site www.collaninecolorate.it, may result in violations of the purposes and conditions relating to the services offered by the site. The site owner reserves the right to terminate the account of any user-consumer who violates the terms and conditions of use expressed herein.

ART. 6 PRICES.

The prices of products sold by the Supplier are shown on the site and are inclusive of VAT. Shipping costs must be added to the price of the product, the amount of which varies depending on the delivery method requested, as well as customs duties where due. In case a price has been published in error or incorrectly, the Supplier reserves the right to waive the sale.

ARTICLE 7 TERMS OF ENTERING INTO THE CONTRACT

The contract between the Supplier and the Buyer is concluded exclusively through the Internet by means of the Buyer’s access to the address www.collaninecolorate.it, where, following the indicated procedures, the Buyer will arrive to formalize the proposal for the purchase of the goods.

All products offered for sale on www.collaninecolorate.it are on the Supplier’s premises. However, the actual availability of each product cannot be guaranteed, as multiple users may purchase it at the same time. The company/firm Collanine Colorate – LOGI SNC is not responsible for any kind of malfunction dependent on the operator of the data transmission network (service provider of the user-buyer). The language available to conclude the contract is Italian.

(a) USER REGISTRATION AND ACCOUNTING.

Registration is required to make a purchase; the User must provide his or her first name, last name, zip code, e-mail address, and telephone number. Additional personal information is purely optional. During the registration process, the User must also provide a password, which he or she agrees to keep confidential. The user-consumer, with the same registration, exonerates the owner of the site www.collaninecolorate.it from any liability arising from misuse of the same password, by third parties who have become aware, in any way, of the password referable to the user-consumer.

All accounts must be registered with a valid e-mail address referable to the user-Buyer using them.

Following registration, the site www.collaninecolorate.it is entitled to send the user-buyer e-mails with administrative and promotional content, information about account activity and purchases, updates about the site and its services, other promotional offers, and information about purchases made by the user-consumer himself. The user-buyer may at any time opt out of receiving promotional e-mails by clicking on the “unsubscribe” link at the bottom of e-mails having promotional content.

The site owner reserves the right to reject a new registration, or delete an account, at any time.

User-Buyer warrants that all data and information provided at the time of registration, and contained in the personal account, are true and complete. The user-Buyer also undertakes, in addition, to communicate in a timely manner any changes in the aforementioned data and information, providing for the updating of the same within his account.

User-Buyer agrees not to provide false or misleading data, including false names, addresses and contact information, as well as agrees not to fraudulently use credit or debit card numbers, not to attempt to circumvent the security measures of the site www.collaninecolorate.it or hack the network, use the site’s services for purposes unrelated to business transactions, engage in any illegal activity in connection with the use of the site and/or the services offered by the site.

The Provider does not guarantee that the services offered therein, i.e., the site www.collaninecolorate.it, are free of viruses or other elements that may cause detrimental effects on any technology.

(b) ORDER OF PRODUCTS

Only after registration will the Buyer be able to complete and submit an electronic order form to the Supplier, following the instructions contained on the Site www.collaninecolorate.it and outlined below.

The Buyer must place the Product in the appropriate “shopping cart” and, after having read the General Conditions, with particular reference to the contribution for delivery costs, the methods of exercising the right of withdrawal and the Privacy Policy, must select the desired payment method and choose the “place order” option.

Prior to submitting their purchase order, Buyer will have the opportunity to correct any data entry errors by following the edit procedure contained on the Site. In particular, the Buyer has the right to change the quantity of the Products he or she intends to purchase by adding or removing one or more Products from the “shopping cart.” The order becomes irrevocable once it is sent to www.collaninecolorate.it.

By placing the order, the Buyer acknowledges and declares that he/she has read all the information provided to him/her during the purchase process and fully accepts the General Conditions, the right of withdrawal and the Privacy Policy.

The Supplier reserves the right to evaluate the acceptance of orders received. The Supplier will notify the Buyer of any inability to accept orders received within 30 days beginning on the day following the day on which the Buyer submitted the order. In case of refusal, the Supplier will refund any sums already paid by the Buyer for payment of the supply.

The conclusion of the contract is subject to the Buyer making payment in full by one of the permitted methods of payment.

(c) PAYMENT METHODS.

The Buyer may make payment for the price of the Products and related delivery charges by the following means:

– CREDIT CARD AND STRIPE
(Visa and Mastercard…) through the Stripe circuit.

– PAYPAL ACCOUNT
(through the PayPal circuit, via their PayPal account .

– APPLE PAY
the service is provided through the Stripe circuit.

www.collaninecolorate.it does not collect nor can see any sensitive data related to the credit card entered.

The transaction will be charged to the Buyer’s credit card only after

  • (a) credit card information has been verified.
  • (b) debit authorization has been received from the credit card company

Under no circumstances shall the Supplier of the website www.collaninecolorate.it be held liable for any fraudulent and improper use of the credit card by a third party when paying for products.

Shipping of the purchased products will be done only when payment is credited. Failure to meet the 3-day deadline will result in cancellation of the order.

In the event that, for whatever reason, charging the amounts due by the Buyer proves impossible, the sale process is automatically cancelled and the sale automatically cancelled.

(d) CONFIRMATION OF ORDER.

In accordance with the provisions of Art. 53 of the Consumer Code, the Buyer receives, by e-mail, a confirmation of receipt of the sent purchase order, containing a summary of the General Conditions, the essential characteristics of the ordered product, its price, the amount paid, the existence of the right of withdrawal – with an indication of the time and method for returning the goods – the geographical address to submit any complaints and information on the existing support services and commercial guarantees.

(e) TRANSPORT AND DELIVERY

www.collaninecolorate.it ships throughout Italy and Europe with DHL/POSTE ITALIANE to the shipping address indicated by the Buyer or in the absence of different indication to the address of residence reported on your account.

Shipping time

Products purchased on www.collaninecolorate.it will normally be delivered throughout Italy within 48/72 business hours (except for smaller islands and inconvenient areas) after receipt and payment of the order. Orders received and paid for by 12:30 p.m. will be processed and shipped the same day (excluding Saturdays, Sundays, and holidays); after that time, processing and shipping will be guaranteed by the next business day. It is not possible to provide guarantee about the delivery time, as there are many variables affecting also not attributable to the Supplier (e.g., strikes, weather events, special holidays, etc.) excluding any possibility of damages from the Buyer.

Delivery

It is the Buyer’s responsibility to always verify upon delivery the status of his or her package(s) according to the number of packages indicated on the delivery note. Any reservations or complaints should be addressed to info@collaninecolorate.it within the time limits set forth in Section 9 Right of Withdrawal.

Shipping costs

– Shipping to Italy: €7.00 (1/2 days)
For orders over 100.00 € including vat, expenses are free of charge.

– DHL foreign minimum 70€. Shipping cost € 13.00 (1/2 days)

– Foreign Post minimum 70€. Shipping cost €9.00 (7/8 days)

The identification of the goods and the corresponding transfer of ownership take place when the goods are remitted to the Courier itself. By this act, the delivery obligation incumbent on the Supplier will also be considered fulfilled. The Buyer, upon collection, is required to check the integrity and quantity of the goods in the presence of the delivery agent. If the package should show alterations in its packaging or obvious tampering, the buyer is requested to reject the package to the sender without accepting the collection and give immediate notice to the Supplier, by e-mail to info@collaninecolorate.it, who will, as soon as possible and in agreement with the buyer, solve the problem (e.g., “I will not accept the package. product replacement, partial or total refund however within the maximum limit of what was exclusively paid by the Buyer and always only to the person who made the payment even in case of gift to third persons.

If, on the other hand, he decides to accept, despite alterations or tampering, the collection without reservation the buyer will bear all risks and consequences of damage or shortages relieving both the courier and the Supplier from any responsibility losing any right of replacement or refund.

ARTICLE 8 PURCHASE CONTRACTS ENTERED INTO BY MINORS.

Purchase through the site can only be made by individuals of legal age. By making a purchase at www.collaninecolorate.it and stating that he/she has read and accepted the terms and conditions of sale, the Buyer therefore automatically declares that he/she is of legal age. However, if access by a minor should occur, the person exercising parental responsibility over the minor will be directly responsible for what is purchased, subject to the discipline of withdrawal set forth in Article 9 of these terms of sale.

ART.9 RIGHT OF WITHDRAWAL.

Purchases on the site are subject to the regulations set forth in Leg. 206/05, dictated on the subject of distance contracts, as these purchases are completed outside business premises. It should be noted that the regulations provide that the right of withdrawal can be exercised only by natural persons (consumers) acting for purposes that can be considered unrelated to their business activity, not also by legal and natural persons acting, with reference to the purchase contract, in the professional sphere. Pursuant to Art. 64 Consumer Code, the Buyer has the right to withdraw from the contract within the period of 10 working days from the receipt of the goods, returning the goods subject to withdrawal to the Supplier, who will refund the price of the returned goods or fulfill the replacement of the same with a good of the same amount, if the purchased or desired good is not available, upon request and authorization. The right of withdrawal does not apply to products delivered sealed, which have been opened by the Buyer. To exercise this right, it is necessary to possess, in addition to the purchase invoice, the item code(s) of the products and the bank details on which to obtain the transfer.

Notice may be anticipated by e-mail to info@collaninecolorate.it and sent, within the same period, by registered mail with return receipt to: Collanine Colorate – LOGI SNC with headquarters in Piazza Giuseppe grandi 4 – 20135 Milan (MI) containing:

  • (a) the manifestation of willingness to make use of the right of withdrawal under Art. 64 of the Consumer Code;
  • (b) an indication of the Products for which the Buyer wishes to make use of the right of withdrawal;
  • (c) the sequential order number issued at the time of purchase;
  • (d) the details of the Buyer’s Bank account, solely in the event that the Buyer has made payment by bank transfer.

Goods must be returned undamaged, in unaltered condition and complete with original packaging, at Buyer’s expense no later than 15 days after Notice of Withdrawal. The return of goods is the full responsibility of the Buyer. The Buyer is responsible for the packaging of the goods he/she intends to return and agrees to take all required precautions in order to safeguard the goods from any damage or alteration. The Supplier will re-credit the sums paid within a maximum of 30 days from the date on which it became aware of the exercise of the right of withdrawal by the Buyer and in any case not before receiving the return shipment and checking the condition of the goods subject to withdrawal. The costs and risks associated with returning products will be borne by the Buyer.

In the case of goods found to be defective, the Buyer shall, in accordance with the timeframe set forth in Leg. 206/2005, inform the Supplier by e-mail at info@collaninecolorate.it or by phone to agree on how to replace the good or re-credit the amount. In the case of promoted products for which the offer has ended, or products that are only temporarily on the site, the availability of the product for replacement cannot be guaranteed. However, it will be the Supplier’s responsibility to agree with the Buyer on the most appropriate solution.

ARTICLE 10 DIFFERENCE BETWEEN RIGHT OF WITHDRAWAL AND ORDER CANCELLATION REQUEST
  1. The purchase order may be cancelled in full if, at the time of the cancellation request, the shipment of the product is still being prepared and, in any case, if the amount has not yet been collected, in which case no charge will be made to the customer.
  2. If, at the time of the request for cancellation of the purchase order, the product is already entrusted to the courier or, in any case, the amount has been collected, the Buyer must exercise the right of withdrawal and return the goods to the Supplier.
ARTICLE 11 CONFORMITY DEFECTS

In case of conformity defects of Products sold on the website www.collaninecolorate.it the Buyer shall immediately send the inherent communication to the email address info@collaninecolorate.it.

The legal guarantees provided for in Articles 129, 130 and 132 of the Consumer Code apply to the sale of the Products. The Buyer shall have the right to restore, without charge, the conformity of the goods by repair or replacement or to an appropriate reduction in price or termination of the contract. The Purchaser shall forfeit these rights if he does not report the lack of conformity to the Supplier within the period of two (2) months from the date he discovered the defect. An action seeking to enforce defects not maliciously concealed by the Supplier shall be barred, in any case, within twenty-six months after delivery of the goods.

ART. 12 ERRORS.

The information about the Products provided on the Site is constantly updated. However, complete absence of errors cannot be guaranteed.

The Website Provider www.collaninecolorate.it reserves the right to correct errors, inaccuracies or omissions even after an order has been submitted and likewise to change or update information at any time without prior notice.

ART.13 RESPONSIBILITY

The Supplier assumes no responsibility for inefficiencies attributable to force majeure and other events that prevent, in whole or in part, the execution of the contract in the agreed time. The Supplier shall not be liable for any damages, losses and costs incurred as a result of non-performance of the contract due to the above causes, the Buyer being entitled only to a refund of the price paid.

Without prejudice to cases of wilful misconduct or gross negligence on the part of the Supplier, it is hereby agreed that, should it be found to be liable in any capacity to the Purchaser, including in the event of the Supplier’s total or partial breach of its obligations to the Purchaser as a result of the execution of an order, the Supplier’s liability shall not exceed the price of the Products purchased by the Purchaser and in respect of which the dispute has arisen.

ART.14 BUYER’S RESPONSIBILITY

The Buyer is required to ensure that the data entered is true, complete, up-to-date and to promptly notify any changes in the same. The Provider reserves the right to remove such individuals from its user lists after formal and unexecuted invitation for self-correction.

The Buyer agrees, upon completion of the online purchase process, to arrange for the printing and storage of this contract.

ART.15 LIABILITY OF AUXILIARY THIRD PARTIES

The Supplier is in no way responsible for the actions of third parties who, as autonomous auxiliaries, intervene in the management or performance of payment transactions, delivery of goods and any other operation inherent in the execution of contracts concluded on the site www.collaninecolorate.it.

ART.16 CROSS-REFERENCE

In general, for matters not expressly provided for in this contract, the legal regulations on distance contracts in force in the Supplier’s state shall apply.

ART.17 APPLICABLE LAW AND JURISDICTION

This contract is governed by the norms of the legal system of the Republic of Italy. These General Conditions are governed by and shall be construed in accordance with the laws of Italy. For disputes arising from the interpretation, validity and/or execution, of these General Conditions the mandatory territorial jurisdiction shall be that of the court of the place of residence or domicile of the consumer, if located in the territory of Italy.

In all other cases, the Court of Milan shall have territorial jurisdiction.
www.collaninecolorate.it does not enter into contracts with those under the age of 18.

ARTICLE 18 PRIVACY

The Supplier protects the privacy of its customers and ensures that the processing of data complies with the privacy regulations set forth in Legislative Decree. June 30, 2003, no. 196.

The personal data and tax data acquired by the Supplier, the data controller, are collected and processed in paper, computer, telematic form, in order to register the order and activate the procedures for the execution of this contract and the necessary communications, in addition to the fulfillment of any legal obligations, as well as to allow an effective management of business relationships (art. 24, paragraph 1, letter b, Legislative Decree no. 196/2003).

The Supplier undertakes to treat the data and information transmitted by the Buyer with confidentiality and not to disclose them to unauthorized persons, nor to use them for purposes other than those for which they were collected or to transmit them to third parties. Such data may be produced only at the request of judicial authorities or other authorities authorized by law.

Personal data will be disclosed, subject to the signing of an undertaking of confidentiality of such data, only to persons delegated to carry out the activities necessary for the execution of the contract entered into and communicated exclusively within the scope of this purpose.

The Purchaser enjoys the rights set forth in Art. 7 of Legislative Decree 196/03, namely the right to obtain:

  • (a) updating, rectification or, when interested, supplementation of data;
  • (b) the cancellation, transformation into anonymous form or blocking of data processed in violation of the law, including data whose retention is not necessary in relation to the purposes for which the data were collected or subsequently processed;
  • (c) certification that the transactions referred to in subparagraphs. (a) and (b) have been brought to the attention, also as regards their content, of those to whom the data have been communicated or disseminated, except where this proves impossible or involves the use of means manifestly disproportionate to the right protected.

The data subject also has the right to object, in whole or in part:

  • 1) for legitimate reasons to process personal data concerning him/her, even if relevant to the purpose of collection;
  • 2) to the processing of personal data concerning him/her for the purpose of sending advertising or direct sales material or for carrying out market research or commercial communication.

The disclosure of their personal information by the Buyer is a necessary condition for the proper and timely execution of this contract. Failing this, the Buyer’s application cannot be processed.

In any case, the data acquired will be kept for a period of time no longer than necessary for the purposes for which it was collected or subsequently processed. However, their removal will be done safely.

Owner of the collection and processing of personal data, is the Supplier, to whom the Buyer may address, at the company headquarters or at the e-mail address info@collaninecolorate.it, any request.

ARTICLE 19 CONTACTS

For more information or complaint please write to the following email address:

info@collaninecolorate.it

or to the address below:

Collanine Colorate – LOGI SNC
Piazza Giuseppe Grandi 4 – 20135 Milan (MI)

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